COVID19/Omicron Update as of 01/18/22 At RenewMD, we are deeply committed to the health and safety of our clients, employees, and our community. We strive to create a comfortable environment where you feel confident and safe. Below is the current protocol we are maintaining for our patients and staff during the current surge of the Omicron COVID-19 variant.
EMPLOYEE HEALTH & SAFETY Staff members are required to wear appropriate PPE (Personal Protective Equipment) at all times: a thick and effective clinical-grade face mask and/or face shield and gloves. All RenewMD staff are diligent about hand washing and hand sanitizing.
EXTENDED SANITIZING & CLEANING We are increasing our medical-grade sanitizing and cleaning protocols that we regularly have in place and have added additional measures to ensure the highest level of cleanliness and safety.
PROTECTION OF CLIENTS & STAFF Everyone inside our RenewMD medical spas are required to wear a face covering before entering. If you do not have a face covering upon entering, we will provide you with a disposable mask, if needed. We always have hand sanitizer and medical disinfectants on hand.
PHYSICAL DISTANCING We keep a safe physical distance between staff and clients as best as we can. All RenewMD medical providers use medical-grade PPE during treatments and services where physical distance can not be maintained based on the types of services we provide at RenewMD. We will continue to minimize and regulate the number of people within our medical spas at all times by staggering appointments.
APPOINTMENT RESCHEDULING If you are experiencing even minor flu-like symptoms prior to your scheduled appointment, please call one of our RenewMD locations (Fremont, Folsom, Stockton) to reschedule your appointment. You will not be charged to reschedule. Same protocol goes for any RenewMD employee.
SUPPLY CHAIN DELAYS Due to global supply chain and manufacturing delays, RenewMD has, unfortunately, had to reschedule some appointments because of shipping delays for certain products. If this is the case, we will have to reschedule your appointment. We always ensure that our patients are able to readily secure an appointment once their service/treatment product has arrived.